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Salesforce Developer at Nearpod
Miami, FL, US
Position Overview:
We are looking for an energetic Salesforce Developer to join our Business Systems team. You'll be responsible for assisting in the customization, maintenance, development and monitoring of our Salesforce CRM platform and other core contact center cloud-based applications. You’ll work closely with the Sales and IT teams to bring new functionality, efficiency and data to our sales teams across the U.S. You’ll also work closely with the Product, Customer Success and Account Management teams to ensure they have the system capabilities needed to best execute their functions.

Role and Responsibilities:
Assist in the daily operational readiness of our org
Pair with lead developer on Salesforce-related custom development work
Maintain existing custom system integrations with Salesforce
Build out new and refine existing systems integrations
Collaborate with Business Systems team members and stakeholders to deliver new business functionality to advocates and customers
Respond to team members’ requests related to functionality support, how-to questions, and feature activation / tuning
Field and triage inbound internal systems support inquiries
Assist in documenting rules, configuration settings and user permissions changes, additions and deletions
Document and maintain business requirements and workflows
Manage custom development deliverables within our org

Required Skills and Experience:
At least 2 years of Salesforce Development experience required
Expertise in APEX, Visualforce required
Experience with an OO programming language (Java, C#, Ruby, Python, PHP, Javascript, etc..)
Solid skills in the following: CSS, HTML, jQuery
Salesforce certification preferred
Experience working in Agile methodology
Experience with Salesforce Release Management best practices
Bachelor’s degree in IT, CS or related discipline, or equivalent number of years’ work experience
Strong oral and written communication skills
Detail-focused, accountable and willing to take on the challenge of supporting great tools used by high-powered, fast-paced teams
Play well with others – you’ll be collaborating directly with several key stakeholders and many different teams
Experience in working with multiple system admins managing one SFDC org is a plus
Experience in researching and documenting possible solutions to business needs and clearly explaining trade-offs and potential return on investment for different options
Demonstrated problem solving aptitude, including working with others to quickly reach sustainable resolutions
Understanding and appreciation for working in an agile / scrum environment
Excellent teamwork skills, flexibility, and ability to handle multiple concurrent tasks
Experience and passion for identifying ways to do things better and a sense of ownership that leads to the creation and implementation of new better methods and practices

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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